Introduction to Department of Examination and Educational Quality Assurance

1. Contact Information

– Address: Department of Examination and Educational Quality Assurance, 2nd Floor, H2 Building, Campus 1, No. 98 Duong Quang Ham Street, Nghia Do Ward, Hanoi City, Vietnam.

– Phone: 024.38336076

– Email: qldbclgd@daihocthudo.edu.vn

– Head of Office: MSc. Nguyen Van Linh

Dr. Nguyen Van Linh Head of Office

M.A. Bui Duc Nhan Deputy Head of Office

Dr. Vu Dinh Hieu Deputy Head of Office

2. Functions and Responsibilities

* Educational Testing

- Develop and submit to the Rector for promulgation, or prepare documents for the Rector to submit to competent authorities for the issuance of regulations and policies related to educational testing within the University; provide guidance, monitor and inspect the implementation of testing-related regulations after their issuance.

- Develop models, methods and forms of assessment and evaluation of learners’ academic performance in accordance with the training requirements of different disciplines and levels of education at Hanoi Metropolitan University.

- Develop a system of assessment and evaluation tools for students and learners at all training levels of the University.

- Manage and supervise activities related to testing and evaluation of learners’ academic performance across the University.

- Implement projects, research activities and scientific studies related to the field of educational testing.

* Educational Quality Assurance

- Develop regulations and documents related to educational quality assurance of the University.

- Develop, manage and operate the University’s internal quality assurance system.

- Take the lead in conducting self-assessment activities for institutional quality and training program quality; organize institutional accreditation and training program accreditation activities in accordance with applicable quality standards.

- Develop plans, provide guidance, monitor and inspect activities for quality improvement after self-assessment and external assessment of educational institutions and training programs.

- Take the lead in organizing surveys to assess the satisfaction levels of stakeholders regarding the quality of educational activities, support services, training activities, learners and other related areas; collect student feedback on lecturers’ teaching activities, end-of-course training quality, and the effectiveness of program learning outcomes.

- Take the lead in organizing training courses on educational quality assurance in accordance with annual work plans.

        - Manage and organize the issuance of diplomas and certificates for all training programs of the University